Problems and Shortcomings of Innovative Models in Engineering Machinery Technology Services

Engineering machinery technology service outsourcing, in short, refers to the provision of full process technical services, including parts supply, maintenance and repair, and other "nanny style" technical services by engineering machinery technology service enterprises to owners and users of engineering machinery equipment. Professional people do professional things, reducing the investment of equipment owners and users in management, personnel, and equipment.

Professor Xin Qian believes that outsourcing engineering machinery technology services is a new market model that benefits the country, enterprises, users, enterprises, and society in a win-win situation. From the perspective of equipment management, only by vigorously promoting service outsourcing and having professional engineering machinery technology service enterprises undertake the maintenance, condition monitoring, and repair of engineering machinery, can on-demand maintenance be implemented to ensure the performance of engineering machinery Great efficiency. Service outsourcing allows construction and leasing companies to focus on their core business and grow stronger; Service outsourcing can provide high-level maintenance for construction machinery owned by individuals; Service outsourcing can extend the services of engineering machinery technology service providers Domain. In addition, professional engineering machinery technology service enterprises can provide comprehensive services for equipment owners and users with multiple product categories and brands.

The current problem in the outsourcing of construction machinery services is the game between labor export oriented service outsourcing and butler oriented service outsourcing. The user only realizes that the mechanical damage needs to be repaired temporarily, and it is inconvenient and difficult to guarantee timely repair by contacting the repair shop. They are willing to pay to hire a group of repair workers at their own construction site, at their disposal at any time; However, repair companies have not realized the significant importance of condition based maintenance and cannot exert great efforts to promote it. So, currently most of the outsourcing of engineering machinery maintenance services is only labor export type service outsourcing. It is recommended that construction machinery technology service enterprises increase investment in condition monitoring instruments. After a period of practice, users can gradually realize the benefits of condition based maintenance through facts.

At present, the service outsourcing business of member enterprises such as Bengbu Military and Civilian, Anhui Xiansong, Luoyang Juke, Jinan Xindemei, and Wuhan Zhongnan has been very successful, with significant results. Long term cooperation has been formed with large metallurgical enterprises, cement mining enterprises, military units, port enterprises and other units.

It is worth noting that the outsourcing model of construction machinery services will solve the long-standing problem of users being unable to solve equipment status detection, change the current situation of post maintenance, and thus improve equipment integrity and reduce equipment operating costs. Of course, this requires the support and cooperation of users, especially large construction companies.